UCISA Support Services Conference 2014 – Part 2

Before I kick off Part 2, it’s worth flagging up some of the other great conference resources that are out there. Peter Tinson’s great Storify of the conference is top of the list, picking the cream of the Twitter debate and putting it together into a nice narrative. Mark Jacot has together a number of blogs during … Continue reading UCISA Support Services Conference 2014 – Part 2

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UCISA SSG Conference 2014 – Innovation & Idea Management: Appendix A

I've just finished speaking at the UCISA Support Services Group Conference in Crewe and (given I'm writing this in advance) I'm pretty sure everyone made it through the 100 slide marathon in one piece! At the start of the talk I promised homework - links to further reading on associated topics. Here you are! What … Continue reading UCISA SSG Conference 2014 – Innovation & Idea Management: Appendix A

Breaktime Blog: Brainstorming the next 5 years

Great end to the day, facilitating a session with our smartest techies discussing what Higher Education IT will look like in 5yrs. In no particular order: The end of the dominance of the managed workstation – but not its total demise Platform agnostic (or at least broad support) services are vital Conflict between supporting BYOService … Continue reading Breaktime Blog: Brainstorming the next 5 years